You’ve been in the business for years, you know all of your customers by name, and they know yours. You like to think that you provide quality service with the help of cell phone repair shop software. But how do people find out about your shop?
They don’t find it because they’re not looking; the only way is through word of mouth. The problem with this model is that the newest customers will never be able to experience what makes your shop special until their car breaks down on the side of the road again.
So what to do? Get a customer-facing display! This offers information about everything from location, hours, services offered, pricing ranges–anything you want potential customers to know before they even walk in.
Benefits of Customer Facing Display
You are running a repair business with the help of a point of sale software. You need to understand that customer-facing displays can be a great way to get your customers familiar with the products that you sell. And keep them engaged.
You may not know this but there is actually a lot of psychology behind why people are drawn to certain attractive features when it comes to marketing.
So let’s explore some benefits of using customer-facing displays in your business.
Faster checkout process
The cell phone repair shop owners using repair shop software are in need of a faster check-out process. The customer-facing display was designed to make the checkout process less time-consuming for both parties involved.
It’s simple, all you have to do is take your phone and place it into the designated area on the counter, then choose which package you want- either screen replacement or battery replacement.
Then, just wait for your phone to be fixed! No more waiting in line while people ahead of you discuss their problems with someone who isn’t listening at all.
This design will help keep customers satisfied by making sure they can get in and out without having to stand around waiting any longer than necessary.
Increase Customer Engagement
Businesses today are increasingly focusing on engaging their customers and increasing customer loyalty. This is important because if a company can get its customers to engage with it, these customers will be more likely to return, purchase additional products or services from the business in the future, and recommend that business to others.
For example, a cell phone repair shop owner, using repair shop software could use a customer-facing display near the front desk of the store to convey messages and information about upcoming promotions or new parts available for sale.
Customers who see this sign may want to learn more about what is being offered at this particular shop or even visit again in the future when they need to fix their devices or to get an accessory.
Enhance your brand
A customer-facing display is a very important thing for your business to have. A good one will not only bring in more customers but give them an experience they can’t get anywhere else.
A customer-facing display is a great way to boost your business’s brand, increase sales, and encourage new customers. Let us tell you how. People get easily attracted to the brands that offer enhanced features and make things convenient for them.
The same goes for the customer-facing display. You make it convenient for them and let them know about your brand and values with the help of a customer-facing display.
It provides an experience that cannot be replicated elsewhere and helps create loyalty among consumers who leave with something that keeps them coming back again and again.
Increase Transparency and Trust
We know you’re busy and sometimes it’s hard to stay on top of everything. We get it, we all do. But there is a quick and easy way to make sure your customers know exactly what they are paying for: an in-store customer-facing display.
Having a customer-facing display in your store is an excellent way to enhance transparency. This will show all of your customers that you are trustworthy and honest, which can increase the amount of repeat business you receive.
It is also great if you want to have something fun or creative for people to look at while they wait for their repairs!
Not only does this create transparency, but it also creates trust with the customer and can help them visualize what they want to be done before giving you their phone; which means more sales for you!
Convenient to Use
With so many different cell phone repair shops out there, it can be hard to decide which one you should choose. But if you want your customers to have an easy time finding the display they need for their device, then choosing a store that has convenient access to customer-facing displays is the right choice.
With this type of setup, not only will your customers find what they’re looking for faster and easier than ever before, but also the employees who work at your shop will be able to fix phones faster too!
Customers can even use this screen if they need help with something or want more information about a particular product. This helps keep things moving quickly in your store, especially when you’re busy!
Conclusion
At CellPhone Repair, we know how difficult it can be to keep your customers engaged.
Whether you are looking for a way to better communicate an upcoming sale or simply want to let them know about the latest giveaway on Facebook, having a customer-facing display will help make sure that they get the information they need in order to maintain trust and secure repeat business.